Question 1

Are all your pets healthy?

Accepted Answer

Every pet undergoes a health assessment before becoming available. We only list pets that meet our health standards, and relevant health records are provided where applicable.

Question 2

Are your pets vaccinated?

Accepted Answer

Vaccination depends on the species and age. Any vaccinations or veterinary care received will be clearly stated on each pet's profile.

Question 3

Are your pets tame?

Accepted Answer

Many of our birds and companion animals are hand-raised or well-socialized. Each listing describes the individual pet's temperament.

Question 4

Can I meet a pet before buying?

Accepted Answer

Yes. Depending on your location and the pet, viewings may be arranged by appointment.

Question 5

Are the photos of the actual pet?

Accepted Answer

Yes. We photograph the individual animal whenever possible, so the pet you see is the pet you're enquiring about.

Question 6

How do I reserve a pet?

Accepted Answer

Simply message us on WhatsApp through the website. We'll confirm availability and guide you through the reservation process.

Question 7

How long can you hold a pet?

Accepted Answer

Reservation periods depend on the pet and circumstances. We'll discuss the available holding period before confirming your reservation.

Question 8

What happens if a pet is marked as Reserved?

Accepted Answer

A reserved pet is temporarily unavailable while another customer completes the process. If the reservation falls through, it may become available again.

Question 9

Can I join a waiting list?

Accepted Answer

Yes. If your preferred breed or species isn't currently available, we can notify you when new arrivals come in.

Question 10

Do you deliver nationwide?

Accepted Answer

Yes. We arrange safe transportation across Nigeria.

Question 11

Do you deliver outside Lagos?

Accepted Answer

Absolutely. We coordinate deliveries to customers throughout Nigeria.

Question 12

Can you deliver internationally?

Accepted Answer

International exports may be available depending on the destination country's regulations. Contact us to discuss your location.

Question 13

How is my pet transported?

Accepted Answer

We prioritize the animal's welfare by using suitable travel arrangements designed to minimize stress during transit.

Question 14

Will I receive care instructions?

Accepted Answer

Yes. We provide guidance to help you care for your new companion.

Question 15

I'm a first-time owner. Can you help?

Accepted Answer

Absolutely. We're happy to advise you before and after you bring your pet home.

Question 16

Can I contact you after adoption?

Accepted Answer

Yes. We offer ongoing support if you have questions about feeding, behaviour, or general care.

Question 17

Do I pay through the website?

Accepted Answer

Not yet. All enquiries and purchases are currently handled directly through WhatsApp.

Question 18

Which payment methods do you accept?

Accepted Answer

We'll provide payment details during your conversation once everything has been confirmed.

Question 19

Can I pay in installments?

Accepted Answer

This depends on the pet and the circumstances. Feel free to ask us about available options.

Question 20

Where do your pets come from?

Accepted Answer

We work with trusted breeders and partners who share our commitment to responsible breeding and animal welfare.

Question 21

Do you sell wild-caught animals?

Accepted Answer

No. We do not support the illegal wildlife trade.

Question 22

How do I know I'm buying from a legitimate business?

Accepted Answer

We're committed to transparency. We'll answer your questions, provide relevant information about the pet, and guide you through every step of the process.

Question 23

Which pet is best for beginners?

Accepted Answer

That depends on your lifestyle, available space, experience, and the time you can dedicate. We'll help you choose the right companion.

Question 24

Can I buy a pet as a gift?

Accepted Answer

Yes, but we encourage making sure the recipient is prepared for the responsibility of caring for the animal.

Question 25

Do you sell pet supplies as well?

Accepted Answer

We're expanding our offerings over time. Contact us to find out what's currently available.

Question 26

What if I change my mind after reserving a pet?

Accepted Answer

Reservation and cancellation terms will be explained before any payment is made.

Question 27

How often do you get new arrivals?

Accepted Answer

New pets become available regularly, but availability varies by species and breed. Follow us on social media or contact us to stay updated.

Questions, answered.

About Our Pets

Reservations & Availability

Delivery

Care

Payments

Trust & Ethics

Before Buying

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